FAQs

Do you ship overseas?
No. Currently we are only offering shipping within domestic Australia.    Shipping costs apply and are added at checkout.

How long will it take to get my order?
 Because of the current situation there are significant delays in the postal system. Depending on where you are, orders may roughly take up to 20 business days to arrive. 

What shipping carriers do you use?
We use Australia Post as our preferred courier partner. We may occasionally use another courier service. 

Can I return my product?
We always aim to make sure our customers love our products. However because of the nature of our handmade products (soap & body lotions), for hygiene reasons we don't accept returns on these items.  But if you are not happy with an order, we’re happy to help. Just email us directly and we’ll work with you to satisfy the issue.

Other

For any other enquiries
You can contact us through our contact page! We will be happy to assist you.